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Organization:
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Office of the Ombudsman of Ontario
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Phone Numbers:
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416-586-3300 (outside of Ontario)
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Toll-Free:
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1-800-263-1830 (within Ontario only)
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TTY:
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1-866-411-4211
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Fax:
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416-586-3485
1-866-863-2560
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Address:
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Bell Trinity Square
483 Bay St, 10th Fl, South Tower
Toronto, ON
M5G 2C9
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Intersection:
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Bay St and Dundas St W
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Location:
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Toronto (Old Toronto)
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Accessibility:
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Wheelchair Accessible
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Hours:
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Call
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Executives:
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Paul Dubé - Ombudsman
Barbara Finlay - Deputy Ombudsman
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Service Description:
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Investigates complaints about services provided by the Ontario government and its organizations after other avenues fail, including municipal closed meetings, school
boards, and municipalities and universities * conducts systemic investigations
on important issues about government services, which can affect large
numbers of people * cannot deal with matters regarding the
federal government, private businesses, the courts or judges, hospitals or long-term care homes * Ombudsman is an office of last resort * services are free and
confidential * complaints may be made in writing, by email or via the
website, by telephone or by fax
Services and Programs:
Children and Youth Unit
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Fees:
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Free
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Application:
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Complaints can be made by mail, online, fax or by telephone
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Eligibility / Target Population:
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Adults 18 years and older or young offenders 16 years and older
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Languages:
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English ; French
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Language Notes:
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French reception, programs, publications, and website * French interpretation available upon request
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Area Served:
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Ontario
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Last Updated:
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11/27/2023
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Service Profile Web Address:
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eng/displayService.aspx?id=14163
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