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Program:
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Consumer Protection Ontario
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Phone Numbers:
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416-326-8800
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Toll-Free:
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1-800-889-9768
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TTY:
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416-229-6086 or 1-877-666-6545
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Fax:
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416-326-1947
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Address:
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c/o Ministry of Public and Business Service DeliveryConsumer Services Operations Division
PO Box 450
Toronto, ON
M7A 2J6
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Location:
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Toronto (Old Toronto)
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Accessibility:
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Wheelchair Accessible
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Hours:
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Mon-Fri 8:30am-5pm
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Service Description:
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Advice and information to consumers regarding their rights and responsibilities in the marketplace * answers telephone inquiries and mediates written complaints between consumers and businesses * provides information to consumers and businesses * inspectors visit businesses to help them comply with consumer laws * conducts investigations and may prosecute violators * consumer guide to funeral, burial and cremation services on website * monitors the marketplace to identify emerging scams and trends
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Fees:
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None
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Application:
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Call, write, email or file an online complaint
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Languages:
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English ; French
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Language Notes:
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French reception, programs, publications, and website
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Area Served:
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Ontario
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Last Updated:
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11/27/2023
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Service Profile Web Address:
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eng/displayService.aspx?id=14087
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