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Organization: Health Services Appeal and Review Board  
Phone Numbers: 416-327-8512
Toll-Free: 1-866-282-2179
TTY: 416-326-7889 or 1-877-301-0889
Fax: 416-327-8524
Email: hsarb@ontario.ca
Website: www.hsarb.on.ca
Address:
151 Bloor St W, 9th Fl
Toronto, ON
M5S 1S4
Intersection: Avenue Rd and Bloor St W
Location: Toronto (Old Toronto)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Service Description: Independent review board which handles appeals involving health care services in Ontario

Decisions that can be appealed or reviewed by the board include:
  • OHIP coverage
  • eligibility and amount of community services
  • orders of Medical Officers of Health and public health inspectors
  • orders and decisions regarding long-term care homes
  • decisions regarding the licensing of independent health facilities

Board handles reviews and appeals under 12 different laws:
  • Ambulance Act
  • Commitment to the Future of Medicare Act, 2004
  • Healing Arts Radiation Protection Act
  • Health Facilities Special Orders Act
  • Health Insurance Act
  • Health Protection and Promotion Act
  • Home Care and Community Services Act, 1994
  • Immunization of School Pupils Act
  • Independent Health Facilities Act
  • Laboratory and Specimen Collection Centre Licensing Act
  • Long-Term Care Homes Act, 2007
  • Private Hospitals Act

Application: No referral required * call for more information * appeals must be mailed or faxed within 30 days of receiving the decision
Languages: English * French
Language Notes: French reception, programs, publications, and website * French interpretation available upon request
Area Served:
Ontario  
See Also: Government Services - Appeals and Complaints
Health Insurance Plans
Patient Rights

This information was last completely updated on July 13, 2023

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