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Program:	Consumer Protection Ontario
Organization:	Ontario. Ministry of Public and Business Service Delivery
Phone Numbers:	416-326-8800
Toll-Free:	1-800-889-9768
TTY:	416-229-6086 or 1-877-666-6545
Fax:	416-326-1947
Email:	consumer@ontario.ca
Website:	www.ontario.ca/page/consumer-protection-ontario
Address:	c/o Ministry of Public and Business Service DeliveryConsumer Services Operations Division PO Box 450 Toronto, ON M7A 2J6  Map
Location:	Toronto (Old Toronto)
Accessibility:	Wheelchair Accessible
Hours:	Mon-Fri 8:30am-5pm
Service Description:	Advice and information to consumers regarding their rights and responsibilities in the marketplace * answers telephone inquiries and mediates written complaints between consumers and businesses * provides information to consumers and businesses * inspectors visit businesses to help them comply with consumer laws * conducts investigations and may prosecute violators * consumer guide to funeral, burial and cremation services on website * monitors the marketplace to identify emerging scams and trends
Fees:	None
Application:	Call, write, email or file an online complaint
Languages:	English * French
Language Notes:	French reception, programs, publications, and website
Area Served:	Ontario  Map
See Also:	Funeral Planning Government Services - Appeals and Complaints
This information was last completely updated on November 27, 2023
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