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Organization: Canada. Canada Pension Plan  
Phone Numbers: 1-800-277-9914
TTY: 1-800-255-4786
Website: www.canada.ca/en/services/benefits/publicpensions/...
Address:
c/o c/o Service Canada, Stn D
c/o Service Canada, Stn D; PO Box 5100
Scarborough, ON
M1R 5C8
Street Address:
Toronto  
Location: No physical address
Hours: Recorded information Mon-Sun 24 hours, all Mon-Fri 8:30 am-4:30 pm to speak to an agent
Service Description: Monthly retirement pension, beginning as early as 60 years or as late as 70 years
  • full pension if started at 65 years
  • reduced pension if started before 65 years
  • increased pension if started after 65 years
Post-Retirement Benefit -- for workers 60-70 years who continue to contribute to CPP while receiving a CPP pension

Disability benefits -- for contributors under 65 years
  • allowance for dependent children
Survivor benefits -- monthly pension for surviving spouse or common law partner
  • children's benefit for dependent children of deceased contributor
  • death benefit (lump sum payment to estate, or persons responsible for funeral costs)
Amount of benefits payable is in proportion to contributions
  • pension credits earned by either spouse may be divided equally (credit splitting) on termination of marriage or common law partnership
Social Security Tribunal, 1-877-227-8577 -- independent appeal process for Canada Pension Plan decisions, see separate entry

Program of Employment and Social Development Canada, delivered by Service Canada

Retirement Hub - information and resources on pensions and retirement planning

Fees: None
Application: Apply 6 months before you want your pension to start (not automatic)


  • apply online, by mail or in person at Service Canada sites -- see separate entries

  • application forms available online
Eligibility / Target Population: Contributors to the Canada Pension Plan (CPP)


Canada has reciprocal social security agreements with many countries, which may allow people who have lived or worked in another country to qualify for a foreign pension
Languages: English * French
Area Served:
Ontario  
See Also: Financial Assistance for Seniors
Survivor Benefits

This information was last completely updated on August 10, 2023

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Updated August 10, 2023
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